Support

Getting Help

If something does not work as expected, include the page you were on, your device type, browser or app version, and the room code if the issue happened during multiplayer.

Email support@dailytimecapsule.com.

Safety Reports

Use Report beside a player's name to notify the safety team. Use Block & report to immediately remove that player's name, scores, and messages from your room view. Reports are reviewed within 24 hours. For an urgent concern, also email support@dailytimecapsule.com.

Read the Terms of Use and Community Safety.

Common Checks

• Refresh the page or restart the app.
• If you forgot your password, send yourself a secure reset link from Reset Password.
• For rooms, ask the host to tap Go if the question is still queued.
• For invite links, make sure the room code is still active and typed correctly.
• Check system health.

Privacy

Read the Privacy Policy for details about app data use.

To request account deletion, visit the Account Deletion page.